I followed a Twitter link from Tom Gooden this morning and found a very well-written article from Elegant Themes on things to consider before you start a WordPress web design business.
In the article, fellow Canadian Joyce Grace outlines three issues to consider when you are ramping up your WordPress freelance business and she has several key resources to check out.
The article led me to the presentation below on managing a distributed team. As your virtual assistant practice evolves, eventually you will add more team members to round out the services you offer, and learning how to manage a virtual team is essential, not only for your clients, but for you as well. You are the team leader and must lead by example.
Take a few minutes to go through the presentation and drum up some new ideas.